
How we can help you

Contact Centre
A centralised platform for customers to reach out with questions or concerns. The platform-contact centre can improve customer satisfaction by ensuring that customers always have their preferred way to reach expertise who can address their needs in a timely manner.

Hybrid Work
Provide an approach that designs a work experience around and for the individual wherever they are on-site, off-site, and in mixed mode, moving between locations on any given day or time.

Meeting Rooms
Simple easy to use meeting spaces that incorporate everything you need to interact, connect, and collaborate with internal and external users seamlessly and intelligently, covering every room from the huddle to extra-large spaces.

Telephony
Use text, email, chat, VoIP, PBX, virtual meetings, and video conferencing to make sure you stay up to date with your entire business operation at the touch of a button, using one vendor to streamline the entire process.

Caregivers
To link caregivers and patients in real-time, enhancing the information available to staff, while increasing the quality and experience of patient care in aged residential care facilities, rest-homes, and hospitals.
Why choose Telesmart?
With a vast amount of experience in collaboration and telecommunications, Telesmart has over 20 members in our IT services and support team. Individual industry experience ranges from ten to over forty years, so you know you’ll be working with a true expert every step of the way!
Other specialist areas include employee and customer experience, and security – we know how to keep your hardware and data safe from cyberattacks, and we know the best way to get your whole team working together and securely.
What’s more, all your services will come from one vendor, which saves you the hassle of managing different relationships for the same job!
Our customers love to work with us…

What our customers say
Broaden your horizons
You can always learn more about the industry, so here’s a hand-picked piece of educational content to keep your cogs turning…
Preparing for the Certainty of Uncertainty with Hybrid-First Ways of Working
Our latest news
Stay up to date with what is going on in Telesmart’s world

2022-10-05
ITIL 4 Recertification
Congratulations to Ron and Trent from our service delivery team for renewing their ITIL 4 certifications!
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2022-09-05
Telesmart at IT Nation
Thank you ConnectWise for hosting a fantastic IT Nation event on the Gold Coast last week.
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2022-08-10
Did you know?
By 2025, 75% of conversations at work will be recorded and analysed.
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2022-07-25
How do you mitigate a Teams outage?
Have you recently had Teams calling issues?
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2022-07-20
Telesmart and Yealink can help you get the most out of your meeting rooms
How many people waste minutes a day setting up a meeting room in your organization?
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2022-06-30
Welcome, Cameron Reid
Cameron has decided to bring his over 5 years of experience in Information Systems to Telesmart
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2022-06-26
New Auckland Office Location
Due to sustained growth in Auckland, we are moving to a new location.
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2022-06-20
A healthy lifestyle
Adopting a healthy lifestyle is much easier when you have support.
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2022-06-14
News from day 1 of the 4th annual Contact Centre Summit
Attendees of the Contact Centre Summit asked us some great questions. We thought it was worthing sharing some of them.
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2022-05-30
Telesmart will be at the 4th Annual Contact Centre Summit
We are super excited to partner with Webex by Cisco to present at the 4th Annual Contact Centre Summit as an exhibitor in Auckland.
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2022-05-26
Telesmart has been approved as a Cisco Provider
What makes a partner a Cisco provider?
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